1. Acceptance of Terms
By creating an account or using BeMyStylish services, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all users of the platform, including clients and beauty professionals.
2. Description of Service
BeMyStylish is a digital platform that connects clients with beauty and wellness professionals. Our services include:
- Online booking and appointment scheduling
- Beauty professional discovery and selection
- Payment processing and transaction management
- Review and rating system
- Customer support and dispute resolution
3. User Accounts
Account Registration
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One person per account; sharing accounts is prohibited
- You must be at least 18 years old to create an account
Account Responsibilities
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access
- Update your information when necessary
- Use the platform in accordance with these terms
4. Booking and Appointments
Making Bookings
- All bookings are subject to professional availability
- Appointment confirmation is required from the professional
- Special requests should be communicated during booking
- Accurate personal information is required for service delivery
Cancellation Policy
- Cancellations must be made at least 24 hours in advance
- Late cancellations may incur fees
- No-shows may result in full charges
- Emergency cancellations will be handled case-by-case
Rescheduling
- Appointments can be rescheduled subject to availability
- Rescheduling requests should be made as early as possible
- Multiple rescheduling may result in cancellation
5. Payments and Pricing
Payment Terms
- Payment is required at the time of booking or service completion
- We accept major credit cards and digital payment methods
- All prices are displayed in local currency including applicable taxes
- Additional fees may apply for premium services
Refunds
- Refunds are processed according to our refund policy
- Service quality issues may be eligible for partial or full refunds
- Processing time for refunds is 5-10 business days
- Refund eligibility is determined on a case-by-case basis
6. User Conduct
Users must not:
- Violate any applicable laws or regulations
- Harass, threaten, or discriminate against other users
- Post false, misleading, or inappropriate content
- Attempt to circumvent platform fees
- Use the platform for any commercial purpose without authorization
- Interfere with the platform’s security features
- Create fake accounts or impersonate others
7. Beauty Professional Terms
Professional Requirements
- Valid licenses and certifications must be maintained
- Professional liability insurance is required
- Background checks may be conducted
- Compliance with health and safety regulations
Service Standards
- Provide services as described and booked
- Maintain professional conduct at all times
- Use clean, sanitized equipment and facilities
- Respect client privacy and confidentiality
8. Intellectual Property
BeMyStylish and its content are protected by intellectual property laws:
- Platform design, features, and functionality are our property
- User-generated content remains owned by the user
- By posting content, you grant us a license to use it
- Unauthorized use of our intellectual property is prohibited
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.
10. Disclaimers
Service Disclaimer
BeMyStylish is a platform that facilitates connections between clients and beauty professionals. We do not provide beauty services directly and are not responsible for the quality, safety, or outcome of services provided by independent professionals.
No Warranties
Our platform is provided “as is” without warranties of any kind, either express or implied, including but not limited to:
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Continuous, uninterrupted access
- Error-free operation
11. Limitation of Liability
To the maximum extent permitted by law, BeMyStylish shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service quality issues with independent professionals
- Technical issues or platform downtime
- Actions or omissions of third-party service providers
12. Indemnification
You agree to indemnify and hold harmless BeMyStylish from any claims, damages, or expenses arising from:
- Your use of the platform
- Violation of these terms
- Infringement of third-party rights
- Your interactions with other users
13. Termination
Termination by You
You may terminate your account at any time by contacting customer support or using account settings. Outstanding obligations must be fulfilled before termination.
Termination by Us
We may suspend or terminate your account if you:
- Violate these terms or our policies
- Engage in fraudulent or illegal activities
- Cause harm to other users or the platform
- Fail to pay outstanding fees
14. Dispute Resolution
Internal Resolution
We encourage users to resolve disputes directly when possible. Our customer support team is available to mediate conflicts and find mutually acceptable solutions.
Arbitration
For disputes that cannot be resolved internally, binding arbitration may be required as outlined in our dispute resolution policy.
15. Governing Law
These terms are governed by the laws of [Your Jurisdiction]. Any legal proceedings must be brought in the courts of [Your Jurisdiction].
16. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be communicated through:
- Email notifications to registered users
- Platform announcements
- Updated terms posted on our website
Continued use after changes constitutes acceptance of new terms.
17. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Information
Questions About These Terms?
If you have any questions or concerns about these Terms & Conditions, please contact us:
support@bemystylish.com
Agreement: By using BeMyStylish, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
